C215 WGU Operations Mgmt- Post Exam
1. Demand-Based Options: includes two reactive options and one
proactive option
2. Reactive option: the operations department uses inventories and
back orders to react to demand fluctuations
3. Proactive option: marketing tries to shift the demand patterns to
minimize demand fluctuations
4. Capacity-Based Options: changes output capacity to meet
demand
5. finished goods inventory: used to absorb demand fluctuations;
allows your company to develop a stable work environment
6. Shifting demand: proactive marketing approach to leveling
demand in which your company tries to change consumer buying
patterns by offering incentives
7. level aggregate plan: maintains a constant workforce and
produces the same amount of product in each time period of the
plan
8. The level plan is often used with make-to-stock products such
as...: stereos, kitchen appliances, and hardware
9. To calculate the number of employees needed...: divide the
number of units needed per month by the monthly output per
employee