Frequently Asked Questions (FAQ)
How do I contact Passing Grades Support
Send an email to email@example.com
How do I download documents after buying
The document will be sent directly to your email if you have not registered. However, if you log in before purchase, you can be able to download under your profile.
How do I register on Passing Grades
Kindly click the link below to read a guide on how you are supposed to register on Passing Grades
How do I Upload documents on Passing Grades
Kindly click the link below to read a guide on how you are supposed to upload documents on Passing Grades
Can I upload material from my teachers?
No! This material belongs to your professor, not you. We encourage you to upload your own self-written notes.
I am not satisfied with the service, I need refund, what should I do?
We are genuinely sad if you are dissatisfied with the goods you purchased. We'd be delighted to supply you with the best documents available. However, owing to the large number of papers, traffic, and variety, we are unable to check the quality of each and every document. On Passing Grades, there are over 5000 documents for sale, all authored by students and sold under their own names.
Terms to apply for a refund
Please verify whether you meet the following requirements to apply for our 100% Money Back Guarantee:
- Your purchase was within the last 14 days
- You contacted the seller of the item to tell him/her why you are dissatisfied with the quality
- You verified that you don't file a complaint about a lack of information, chapters or subjects that the seller did describe were missing in the advertisement
- You have not received the document.
Do you meet all the requirements? Great, then it's time to fill in the 100% Money Back-form on your download page.
How long does it take to receive a refund?
Just like withdrawing money, refunds are almost always paid out on Mondays. Depending on the payment method that is used, it takes 1-2 days. You will also receive the money for the refund later than other countries due to the international transaction between our bank and yours. Therefore, you will most likely find the money back into your account in one week.
Who is Eligible to Upload Docs on Passing Grades
Young or old, small or large, everyone can and may upload on Passing Grades. Just make sure that you upload your own written content and not that of someone else.
What document formats should be uploaded on Passing Grades
To upload a document, your document must be in a .doc, .docx, .pdf, .ppt or .pptx format. After you upload your document onto Passing Grades, your file will usually be formatted into a PDF. However, we will not change PowerPoint or other file extensions to PDF.
However, we recommend to convert your file to a PDF yourself before uploading it to Passing Grades to make sure that the layout stays exactly the same and nothing strange happens with it.