Chapter 10: Listening to Out-Group Members
Test Bank
1. Individuals in a group or organization who do not identify as part of the larger group are ______.
a. visionaries
b. out-group members
c. loners
d. troublemakers
Ans: B
Learning Objective: 10-1: Explain out-group members, how out-groups form, and the impact of out-group members. Cognitive Domain: Knowledge
Answer Location: Out-Group Members Explained
Difficulty Level: Easy
AACSB Standard: Interpersonal relations and teamwork
2. Out-group members may feel ______.
a. welcome
b. valued
c. alienated
d. understood
Ans: C
Learning Objective: 10-1: Explain out-group members, how out-groups form, and the impact of out-group members. Cognitive Domain: Knowledge
Answer Location: Out-Group Members Explained
Difficulty Level: Easy
AACSB Standard: Interpersonal relations and teamwork
3. Out-groups can form because people disagree with the ______ of the majority. a. social positions
b. political positions
c. ethical positions
d. all of these
Ans: D
Learning Objective: 10-1: Explain out-group members, how out-groups form, and the impact of out-group members. Cognitive Domain: Knowledge
Answer Location: How Out-Groups Form
Difficulty Level: Easy
AACSB Standard: Interpersonal relations and teamwork
4. Which of the following is not one of the four major reasons that out-groups form?
a. Out-groups are in opposition to the larger group.
b. People sense that they are excluded by the larger group.
c. Some individuals cannot identify with beliefs, norms, or values of the dominant members.
d. They have the communication and social skills to effectively relate to the larger group.
Ans: D
Learning Objective: 10-1: Explain out-group members, how out-groups form, and the impact of out-group members.
Cognitive Domain: Application
Answer Location: How Out-Groups Form
Difficulty Level: Hard
AACSB Standard: Application of knowledge
5. According to social identity theory, out-groups may form because some individuals cannot identify with which aspects of dominant group members? a. strengths
b. style
c. values
d. approach
Ans: C
Learning Objective: 10-1: Explain out-group members, how out-groups form, and the impact of out-group members. Cognitive Domain: Comprehension
Answer Location: How Out-Groups Form
Difficulty Level: Medium
AACSB Standard: Group and individual behaviors
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